Returns & Exchanges
At ATC Music Merch, we want you to love your gear as much as your favorite tracks, so we offer a 30-day return window for all unwashed and unworn apparel. If your order isn't hitting the right note, our simple exchange process ensures you get the perfect fit or design.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely repackage your merch in its original polybag.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's journey.
- 4.Receive Refund or Exchange
After our warehouse team inspects the items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.