Frequently Asked Questions
Everything you need to know about your ATC Music Merch order.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. For limited edition pre-order drops, please allow 2-3 weeks for production and fulfillment.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that clearance and 'Final Sale' items are not eligible for return.
How should I care for my screen-printed band tees?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.
Do you ship your merchandise internationally?
Yes, ATC Music Merch ships worldwide. International delivery times vary by location and typically range from 10-21 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.